CUSTOMER CARE

Service at your fingertips

Customer Care Smartphone Application

Caring for your boat is now available directly from your smartphone. Pronautica Customer Care App can manage every aspect of your boat, including direct communication with your Customer Care Manager and Service Technicians. The Care App is available to you for download from the App Store.

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MOBILE CLEANING & DETAILING

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SCHEDULED MAINTENANCE PLANNING

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REAL-TIME SERVICE REQUESTS

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MOBILE FUELING

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CAPTAINS ON-DEMAND

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ON-WATER SERVICE REQUESTS

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CUSTOMER CARE FEATURES

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24-Hour Customer Support

Contact our Customer Care support line at any time through the Pronautica Customer Care app, email or phone. Our local mobile technicians are available to service your boat at your convenience and handle a bevy of other requests.

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Tutorials & Training

Feel like brushing up your boat handling skills? Want to learn how to operate one of your hightech systems? You may schedule a boat handling lesson with our experienced captains. Whether you’re looking to impress your friends with docking expertise or planning an excursion to the Bahamas for the weekend, we can help you perfect your skills and enjoy your trip safely.

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Dive Services

Pronautica performance is our priority. Keep Pronautica in the best running condition by servicing through one of our experienced dive technicians. From routine bottom cleanings, fouled line or general inspection, to engine restoration, contact us today to schedule an appointment.

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Global Delivery

After purchase, you will be welcomed to the family with a fully certified commissioning to ensure your boat is delivered and running perfectly. We can then arrange delivery anywhere in the world, and get you boating.

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Inspections & Systems Checks

Want to ensure Pronautica technical and electrical systems are working as they should? Have one of our knowledgeable technicians visit your boat to perform a proactive systems check. This will ensure the correct operation of your vessel so you can spend more unhindered time on the water.

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Storm Management

Hurricanes and other severe weather systems pose a threat for all boating styles. Storm surges, rising tides, gale force winds and flying debris can all be extremely unforgiving, and being prepared for the summer months can save you time and money. TheOne offers time sensitive docking plans and storm haul-outs with local service facilities, subject to availability.

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